Support

Need help with Claim Buddy and the GCN App? We’re here.

How do I get an account?

Accounts are set up for companies. If your company already uses Claim Buddy, ask your administrator to add you. Otherwise, book a demo and we’ll set your company up.

I forgot my password

On the sign-in screen tap Forgot password? and we’ll email you a reset link. Or reset it here.

How do I delete my account?

In the app, go to Settings → Delete account, type DELETE and confirm. Your login and personal profile are deleted; inspections you made stay with your company. You can also email us to request deletion.

Photos or changes aren’t uploading

Claim Buddy saves your work on the phone and uploads it when you have signal. Check Settings to see pending changes. If something is stuck, email us your company name and the job address.

Report a problem

Email admin@gcn.support with what happened, the job address if there is one, and a screenshot if you can.

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